Lawn care & landscape maintenance in Bethlehem, Bethlehem Township, and Hanover Township
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The quoted prices, specifications, and conditions are satisfactory and are hereby accepted and Lawn Stars LLC is authorized to do the work as specified. If an account becomes delinquent the client agrees to pay all attorney and collection fees related to the collection of the amount owed with interest. If the client is dissatisfied with the work performed, it must notify Lawn Stars LLC of deficiencies, in writing within 3 days of service completion date. Failure to do so will appear as a waiver of any claims, complaints, and demands relating to the work performed. All payment options require a cc saved within our secure client portal for easy billing (excluding prepayments).
This agreement will auto-renew every 12 months but can be canceled at any time by either party. Lawn Stars LLC has a standard annual 5% price increase that is automatically generated at the beginning of the new auto-billing cycle. This slight change is due to the ever-increasing cost and annual inflation of items such as; gasoline prices; labor; and landscaping materials.
We don't believe in cancellation fees/charges. You can cancel your services at any time, for any reason, by contacting our office to pay for any services already rendered plus any discounts or additional services provided. If upon cancellation LS owes a refund it will be issued via paper check/cc per the repayment terms below:
For Prepay Cancellations: If you’ve prepaid for the year and decide to cancel early, you’ll only be charged for completed services up to that date. Early cancellation does however void any discounts previously provided and services will be calculated in full. All refunds will be provided via paper check and per the repayment terms below.
For Contract Cancellations: If your services are set up on a contractual basis, upon cancellation you’ll only be charged for completed services up to that date. Total services and payments up to that date will be calculated to determine if either a refund or final balance is due. All refunds will be provided via paper check and per the repayment terms below.
Most contract customers owe money upon early cancellation because the Interest Free Plan spreads out the payment over 12 months, but the services rendered total is generally more than the paid-to-date total when calculated. Final payment is due upon cancellation if the customer owes for previously completed work.
When Lawn Stars owes the customer:
When the customer owes Lawn Stars:
Seasonal Mower Deck Heights(Non adjustable)
Our goal is to install between 1″-2″ of fresh mulch during our cleanups. If you go too deep with the mulch it can damage the plant material, and if it’s too thin it won’t provide enough protection. 1″-2″ is generally accepted as standard for our area (See the USDA Plant Hardiness Map).
Spring, Fall, and One Time Cleanups include a certain amount of freshly installed mulch per your property size. If your property needs more than the allotted amount we charge $40 per additional cubic yard of mulch installed during the cleanup and will be billed upon completion of the service.
We do not offer a warranty on any sod, plants, or trees installed. However, if your newly installed plants are struggling please contact us as soon as possible so that we can help diagnose and resolve any issues (under or over watering is usually the culprit). Upon completion of your service we'll provide you with information about properly watering the plant material installed.
Any extra work requested to be performed outside of the original scope of work will be billed at an additional $150 per hour (two hour minimum) and will be due upon completion of the service. You may also contact us for an individual quote.
Due to scheduling issues, any extra work requests outside of the original scope may require a secondary visit.
Lawn Stars LLC (LS) uses safety practices such as aiming away from structures to minimize the possibility of any debris from damaging you or your property. LS also does their best to check for debris and other objects that may cause or be damaged before each service. However, LS is not responsible financially or otherwise for any repairs or damage (personnel or property) for items (man-made or natural) that we were not aware of, including items that were not removed beforehand by the customer. The customer agrees it is their responsibility to ensure that the service area is cleared of debris or other objects prior to LS rendering services. These items may include, but not be limited to; any object(s) partially or completely exposed such as; hoses, toys, ornaments, decorations, irrigation systems, invisible dog fences, pipes, metal, rocks and/or sticks. This also includes but not limited to unmarked or shallow wires, pipes, or cables such as internet providers, utility companies, telephone, irrigation systems, landscaping lighting systems, regardless if provided by a secondary source or not. Turf that is planted or grown too close / touching any object such as a mailbox, fence post, siding or any other structure, may be accidentally damaged when trimming or cutting. It is the customers responsibility to ensure all turf is at least 6” back from the area that it’s touching, or adding a layer of protection to the surface area of the object. In LS’s sole determination we may avoid trimming those areas described to avoid possible damage. If so, the customer agrees that LS may leave those areas uncut and must claim that the services have been completed. As a courtesy reminder, LS tries to send every customer a Pre-Service Dispatch Notification providing our customers advanced notice of your service date. It is encouraged that customers take advantage of our reminder to check their property for the items mentioned above and that pets and children are a safe distance from the heavy equipment. The financial cost and repair(s) for damages as described above are the sole responsibility of the customers and by accepting our services the customer agrees to indemnify and hold harmless Lawn Stars LLC for personal injury, death, loss or damage of property.